Before taking your hearing aids in for servicing, check this list of symptoms and possible solutions. If the problem persists, contact your hearing professional.
Never try to repair your hearing aids yourself.
| Symptom: Hearing instrument is "dead" |
| Possible Causes | Solutions |
| Depleted battery or 'dead' battery |
Replace the battery |
| The receiver tube may be blocked |
Remove blockage and clean |
| The instrument may be damaged or defective |
See your hearing professional |
| Symptom: Hearing instrument isn't loud enough |
| Possible Causes | Solutions |
| The receiver tube may be blocked |
Remove blockage and clean |
| Your hearing has changed |
See your hearing professional |
| Symptom: Performance is inconsistent |
| Possible Causes | Solutions |
| The battery may be running low |
Replace the battery |
| Symptom: The sound is distorted or unclear |
| Possible Causes | Solutions |
| The battery may be running low |
Replace the battery |
| The instrument may be damaged or defective |
See your hearing professional |