Got a technical question about your Starkey Hearing Technologies hearing aids or accessories? Erik Miles, our Manager of Technical Support, answers the most common ones here.
One of the best and most popular features of our Made for iPhone hearing aids (Halo, Halo 2, Halo iQ) is the ability to stream music, videos, phone calls and podcasts directly from your iPhone to your hearing aids.
For those times you don’t want to stream — maybe you just want to use your iPhone as a hearing aid remote, or your car Bluetooth isn’t able to keep control of a call, or someone else needs to use your phone for a minute — you can turn streaming off one of two ways.
1. The easiest way is to just toggle off Bluetooth on your iPhone.
2. The other way is to turn streaming off to both your left and right hearing device so the car’s Bluetooth doesn’t have any connection issues. To do this:
- Navigate to Settings
- Tap General > Accessibility > MFi Hearing Devices
- Tap on your name
- Toggle the two “Stream to” buttons from green to white
This will stop the streaming to your Halo hearing aids until you toggle the buttons back to green.
If you have a technical question about your Starkey Hearing Technologies hearing aids or accessories, please call our Technical Support team at 1-800-721-3573 or email them to firstname.lastname@example.org.