Support

Get the most from
your hearing aids

  • Get started

    Find out what you can expect as you adjust to using your new hearing aids.

    Find out now
  • Using your hearing aids

    Learn the basics about proper use so you get the most from your new hearing aids.

    Learn now
  • Tips and advice

    Explore guidance to help maximize the benefits you experience from your hearing aids.

    Explore now
  • Care and maintenance

    Learn how to clean and care for your hearing aids to enhance their performance.

    Learn now
  • Battery and power

    Know how to replace batteries or use your charger so you’re always powered up.

    Learn more
  • Remote help

    Understand how to run diagnostic checks on your hearing aids to help ensure their effectiveness or request real-time assistance.

    Learn more
  • Hearing controls for Thrive app

    Get to know options that allow you to customize your sound to your exact preferences.

    Learn how
  • Thrive health and information

    Find out how artificial intelligence can improve your health and simplify your life beyond your hearing.

    Find out
  • Stream calls, music and TV

    Discover functions like listening to phone calls or streaming media directly to your hearing aids.

    Discover now

Still need help?

Are you a Veteran looking
for technical support?

Please call: 1-800-211-7789

Starkey hearing aid wearer
looking for technical support?

Please call: 1-866-637-9243