Remote help

Understand how to run diagnostic checks on your hearing aids to help ensure their effectiveness or request real-time assistance.

Additional tips

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Join a Live Session to make remote hearing aid adjustments

See how to connect directly to your hearing professional through TeleHear live video sessions so they can fine-tune your hearing experience.

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What to do if your hearing aids aren’t working properly

Learn some tips you can use at home to troubleshoot your hearing aids.

Still need help?

Are you a Veteran looking
for technical support?

Please call: 1-800-211-7789

Starkey hearing aid wearer
looking for technical support?

Please call: 1-866-637-9243