Remote help

Understand how to run diagnostic checks on your hearing aids to help ensure their effectiveness or request real-time assistance.

Watch how to perform a Self Check on your hearing aids using the Thrive App.

Here’s how to have remote adjustments made to your hearing aids using our live video chat feature.

Learn more

See how to connect directly to your hearing professional through TeleHear live video sessions so they can fine-tune your hearing experience.

Learn some tips you can use at home to troubleshoot your hearing aids.