Remote help

Understand how to run diagnostic checks on your hearing aids to help ensure their effectiveness or request real-time assistance.

Watch how to perform a Self Check on your hearing aids using the Thrive App.

Here’s how to have remote adjustments made to your hearing aids using our live video chat feature.

Learn more

Watch how to submit a remote adjustment request to your hearing professional.

See how to use your activation code to submit a remote adjustment request.

Learn some tips you can use at home to troubleshoot your hearing aids.