Remote help

Understand how to run diagnostic checks on your hearing aids to help ensure their effectiveness or request real-time assistance.

Additional tips

  • Join a Live Session to make remote hearing aid adjustments

    See how to connect directly to your hearing professional through TeleHear live video sessions so they can fine-tune your hearing experience.

  • What to do if your hearing aids aren’t working properly

    Learn some tips you can use at home to troubleshoot your hearing aids.

Still need help?

Are you a Veteran looking
for technical support?

Please call: 1-800-211-7789

Starkey hearing aid wearer
looking for technical support?

Please call: 1-866-637-9243