How to stop streaming

Learn how to stop streaming from your phone to your hearing aids.

Streaming calls and music, podcasts or videos from your smartphone is one of the great features of our wireless hearing aids. But for those times you don’t want to stream — or just want to turn it off temporarily — you can turn streaming off one of two ways:

  1. Turn off Bluetooth® on your smartphone
  2. Turn off streaming to your left and right hearing aids*
    • Go to Settings on your iPhone
    • Tap Accessibility
    • Tap Hearing Devices
    • Tap on MFI Hearing Devices (it should be “connected” to yours)
    • Toggle off Stream to right hearing device
    • Toggle off Stream to left hearing device

Either of these will stop streaming to your hearing aids until you toggle them back on.

*This option compatible only with iPhones.