Using 2-Way Audio

Check 2-Way Audio compatibility and learn how to get set up on your iPhone or iPad.

With our Evolv AI hearing aids, the hearing aid microphones can pick up and stream voice directly back to your iPhone or iPad, allowing you to seamlessly talk hands-free.

Compatibility

2-Way Audio is compatible with all Evolv AI hearing aids.

Compatible with iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, and later, as well as iPad Pro 12.9-inch (5th generation), iPad Pro 11-inch (3rd generation), iPad Air (4th generation), and iPad mini (6th generation).

Apple Device Setup

2-Way Audio is solely controlled via Apple native controls. Native controls can be accessed via a triple-click or from Control Center. 2-Way Audio is labeled “Input Options”.

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2-Way Audio Input Options

Automatic: The hearing aid with the strongest connectivity to iPhone or iPad is selected and used for voice pick-up during a call.
Left: The left hearing aid is always used for voice pick-up during a call.
Right: The right hearing aid is always used for voice pick-up during a call.
Off: Hearing aid user is required to speak into iPhone or iPad microphone during calls. Call audio is still streamed to the hearing aids.

NOTE: This setting cannot be changed during an active phone call.

Hearing Aid Control

Adding the Hearing icon to Control Center allows for direct access to various hearing aid functions.

To add the Hearing icon to Control Center:

  1. From the Home screen, tap Settings, then tap Control Center
  2. Tap on the green + next to Hearing to add to Control Center
  3. The Hearing icon is now listed and appears in Control Center

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Access the following functions from Control Center:

  • Battery Levels
  • Volume Adjustment
  • Memories
  • Background Sounds
  • Live Listen
  • Input Options

Using 2-Way Audio

2-Way Audio can be used for phone calls as well as with other apps such as FaceTime, Teams, and Zoom. When a phone call comes in, answer the call on iPhone or iPad.

2-Way Audio will stream based on the Input Option that was selected from Control Center. For the best streaming experience, iPhone or iPad should be within approximately 10 feet (3 meters) of the user.