Using your hearing aids

Learn the basics about proper use so you get the most from your new hearing aids.

Additional tips

  • Your hearing aid’s parts and controls

    Every hearing aid has four key components. See what they are and learn about other common parts and controls.

    Learn more
  • Using tap gestures

    Watch how to use tap gestures to start and stop streaming, activate Edge Mode, or use Thrive Assistant.

    Watch now
  • Troubleshooting tips

    Find dozens of simple troubleshooting tips you can try at home if your hearing aids or accessories aren’t working as expected.

    Find now

Still need help?

Are you a Veteran looking
for technical support?

Please call: 1-800-211-7789

Starkey hearing aid wearer
looking for technical support?

Please call: 1-866-637-9243