Are you a Veteran looking
for technical support?
Please call: 1-800-211-7789
Learn the basics about proper use so you get the most from your new hearing aids.
Learn the proper way to insert and remove your hearing aids.
inserting-and-removing-hearing-aidsEvery hearing aid has four key components. See what they are and learn about other common parts and controls.
Learn moreWatch how to use tap gestures to start and stop streaming, activate Edge Mode, or use Thrive Assistant.
using-tap-gesturesFind dozens of simple troubleshooting tips you can try at home if your hearing aids or accessories aren’t working as expected.
troubleshootingPlease call: 1-800-211-7789
Please call: 1-866-637-9243