Tech Tips: Using Muse hearing aids with a home phone

Got a technical question about your Starkey hearing aids or accessories? Erik Miles, Starkey Hearing Technologies' Manager of Technical Support, answers the most common ones.  

You probably know that Muse™ hearing aids work with SurfLink® Mobile and your mobile phone to directly stream phone calls to your ears. But what about using Muse with your home phone?

There are two ways to use Muse with landline phones!

Ear-to-ear sound at home with a landline phone

Muse hearing aids have high-definition ear-to-ear streaming. What this means is that when you answer the phone and hold it up to one ear, the Muse hearing aids will still take the sound coming in one device (the one listening via the phone) and stream it to the other device as well. This way, you can hear the conversation equally in both ears! 

Stream calls directly from a landline phone*

Some phones can actually work with your Muse hearing aids and SurfLink accessories to stream phone calls directly to your ears. For example, the following cordless phones from Panasonic® work with Muse hearing aids when utilized with SurfLink Mobile: Panasonic KX-TG7642M, Panasonic KX-TG7741, Panasonic KX-TG7742S and Panasonic KX-TGE270. 

SoundLens® Synergy® (i2400), Z Series™, 3 Series™ and Wi Series® wireless devices can work with the SurfLink Mobile and the Panasonic phones. The AT&T® TL96271 phone will also work with these devices.

Have Muse, SoundLens Synergy or Z Series hearing aids but haven’t purchased a SurfLink device? Click here to learn about all of our SurfLink accessories, and be sure to check out our newest SurfLink accessory — the SurfLink Remote Microphone—below!


For information on our Muse hearing aids, please click here

*Starkey Hearing Technologies does not guarantee that your Bluetooth phone will work with your Muse hearing aids or SurfLink devices. For any issues related to your phone, please contact the phone manufacturer or customer service team.

If you have a technical question about your Starkey hearing aids or accessories, please call our Technical Support team at 1-800-721-3573 or email them to

By Starkey Hearing