Hearing care services help boost hearing aid satisfaction

A little over a month ago, we explained why the best place to buy hearing aids has always been and probably will always be in person from a hearing professional.

Today’s hearing fact only reinforces this recommendation. It’s pulled from a 2019 Washington Post article. The article itself notes research showing that hearing aid wearers are more likely to be satisfied if they receive hearing care services.

Hearing care services are almost always bundled in with the cost of hearing aids when you buy them from a hearing professional. Not so, usually, when you buy them online or with new over-the-counter (OTC) hearing aids when they become available.

That’s because hearing professionals know that getting used to wearing hearing aids takes time, practice and one or more adjustments to get them fine tuned to a wearer’s specific hearing needs. The services hearing professionals provide are crucial to getting the most out of hearing aids.

Cheaper hearing aids don't usually come with hearing care services

Cheaper hearing aids typically eliminate those services — which is one reason why they’re cheaper, but also a big reason why folks who buy them are less happy and satisfied. Ironically, hearing care services are needed even more with cheaper hearing aids, because they haven’t been fit as carefully or specifically as hearing aids that have been fit — in person — by a hearing professional.

There’s no disputing the fact that hearing aids are an investment no matter where you get them. Be sure you’re satisfied with that investment by ensuring you get the services that should come with it. You will when you buy hearing aids from a hearing professional.

If you don’t know where to find a hearing professional, we can help. Simply type your zip code in here and a you’ll get a list of hearing professionals in your area who can consult with you about your hearing loss and walk you through all the hearing care services they provide.


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By Starkey Hearing